Frequently Asked Questions
Q: How often should I use the mask?
A: We recommend using the mask for optimal results for 15-20 minutes, 3-5 times weekly.
Q: Is the mask safe for all skin types?
A: Our LED mask is safe for most skin types, but it is always recommended to consult a physician before use, especially if you have any light-sensitive conditions.
Q: Can I use the mask while pregnant?
A: It is not recommended to use the mask while pregnant.
Q: How long does a treatment session last?
A: Each treatment session is 10 minutes long.
Q: Is the mask safe to use?
A: Yes, the mask is safe when used as directed. It is made with medical-grade silicone and LED lights and includes eye protection.
Q: Is the mask effective for both the face and neck?
A: Yes, the mask includes a face and neck mask with 480 LED lights, with each color having 60 lights.
Q: How do I clean and store the mask?
A: Clean the mask with a damp cloth and store it in a cool, dry place after each use.
Q: Does the mask come with a warranty?
A: Yes, the mask comes with a one-year warranty.
Q: How long will it take to see results?
A: Results may vary depending on the individual, but most people see skin texture and tone improvement after 4-6 weeks of consistent use.
Q: Can I use the mask on other parts of my body?
A: The mask is designed for use on the face and neck. Using it on other parts of the body is not recommended.